Question 1

What should I expect during my first appointment?

Accepted Answer

You’ll be welcomed into a calm and supportive space where we’ll begin with a short consultation to understand your needs, preferences, and any relevant medical history. This helps ensure your treatment is safe, effective, and tailored just for you. Please ensure that you arrive 15 mins prior to your appointment to receive this consultation.

Question 2

How do I know which treatment is right for me?

Accepted Answer

You're welcome to get in touch for a free consultation. Together we’ll explore your concerns, goals, and preferences, and I’ll recommend the most suitable treatments based on what will best support you.

Question 3

Can I combine multiple treatments in one visit?

Accepted Answer

Yes, many clients choose to combine services such as a facial and brow shape or ear candling with a relaxing manicure. Just let me know at the time of booking so we can plan enough time for your session.

Question 4

Do I need to book in advance or do you accept walk-ins?

Accepted Answer

To ensure availability and a relaxed experience, it’s best to book in advance. Walk-ins may be possible if the schedule allows, but cannot be guaranteed.

Question 5

What is your cancellation or rescheduling policy?

Accepted Answer

We require at least 24 hours’ notice for cancellations or changes to your appointment. Cancellations made with less notice will be charged for in full, as this time has been set aside especially for you. Thank you for your understanding.

Question 6

Are these treatments only for women, or can men benefit too?

Accepted Answer

Not at all, these treatments are for everyone. While many clients happen to be women, people of all genders and ages are equally welcome and can benefit deeply from the support offered. Each treatment is thoughtfully tailored to the unique needs of the individual, wherever they are on their journey. Healing has no gender or age.

Question 7

How often should I have a facial treatment?

Accepted Answer

For optimal skin health, a facial every 4–6 weeks is ideal. However, even occasional treatments can have wonderful benefits. Frequency can be adjusted based on your skin goals, budget, and lifestyle.

Question 8

Are your facials suitable for sensitive skin?

Accepted Answer

Absolutely. I use gentle, non-toxic products and always tailor treatments to your skin type. Sensitive skin will be treated with the utmost care using calming and soothing formulations.

Question 9

Do you offer treatments for acne-prone or ageing skin?

Accepted Answer

Yes, there are treatments designed to support acne-prone, congested, or mature skin. We can create a plan that addresses inflammation, scarring, dryness, or fine lines with natural, skin-loving ingredients.

Question 10

Will my skin react after a peel or deep exfoliation?

Accepted Answer

It’s possible to experience mild redness or flaking, which is a normal part of the renewal process. I always prepare your skin properly and offer aftercare advice to minimise any discomfort and support healing.

Question 11

What’s the difference between waxing and electrolysis?

Accepted Answer

Waxing removes hair temporarily from the root, while electrolysis uses a small electrical current to permanently destroy individual hair follicles. The right choice depends on your hair type, area treated, and long-term goals.

Question 12

Is electrolysis safe and permanent?

Accepted Answer

Yes, electrolysis is recognised as a permanent method of hair removal. It’s safe when performed by a fully qualified practitioner and effective on all hair colours and skin tones. All our therapists have received advanced training at the world’s leading postgraduate training facility, the International Dermal Institute, ensuring expert care at every stage of your treatment.

Question 13

How long should my hair be for waxing?

Accepted Answer

Hair should be about ¼ inch long (roughly the length of a grain of rice) for waxing to be effective. This allows the wax to grip the hair properly for clean removal.

Question 14

Will waxing make my hair grow back thicker?

Accepted Answer

No, waxing doesn’t make hair grow back thicker. In fact, regular waxing can weaken the hair follicle over time, leading to finer and sparser regrowth.

Question 15

Is ear candling safe and effective?

Accepted Answer

When performed by a trained practitioner, Hopi ear candling is safe and deeply relaxing. While it isn’t a medical treatment, many people report feeling relief from pressure, congestion, or headaches after a session.

Question 16

How often should I have ear candling done?

Accepted Answer

It depends on your needs; some benefit from occasional sessions during seasonal changes or congestion, while others enjoy regular monthly treatments as part of their wellness routine.

Question 17

Can children have ear candling treatments?

Accepted Answer

Yes, but only with parental consent and when the child is comfortable and able to remain still. The treatment is gentle and non-invasive but always adapted with care to suit the age and needs of the child.

Question 18

How long does tinting last?

Accepted Answer

Brow and lash tints typically last 3–5 weeks, depending on your hair growth cycle and aftercare. Avoiding oil-based products and excessive rubbing will help maintain results.

Question 19

Is a patch test required before brow or lash treatments?

Accepted Answer

Yes, a patch test is required at least 24–48 hours before your first tinting appointment to ensure there are no allergies or sensitivities to the dye used.

Question 20

Can I wear makeup after my brow or lash tint?

Accepted Answer

It’s best to avoid eye makeup and heavy cleansing for at least 24 hours to allow the tint to set fully. After that, you can wear makeup as usual.

Question 21

How long will my manicure or pedicure last?

Accepted Answer

This depends on the type of polish used and your daily activities. Regular polish can last 5–7 days, while gel polish may last 2–3 weeks. With proper aftercare, you’ll enjoy your treatment for as long as possible.

Question 22

Do you use regular or gel polish?

Accepted Answer

Both are available. Whether you prefer a classic look or a longer-lasting gel finish, we’ll choose the right option for your lifestyle and nail health.

Question 23

Are your nail treatments suitable during pregnancy?

Accepted Answer

Yes, treatments are safe and a lovely way to relax during pregnancy. I use gentle, low-toxicity products and can adapt services to ensure your comfort and safety at every stage.

Question 24

What is homeopathy and how does it work?

Accepted Answer

Homeopathy is a gentle, holistic system of medicine that works by stimulating the body’s natural healing ability. Remedies are selected based on your unique physical, emotional, and mental symptoms, aiming to treat the root cause, not just the surface issue. It’s based on the principle of “like cures like,” using highly diluted natural substances to trigger the body's own healing response.

Question 25

What conditions can homeopathy help with?

Accepted Answer

Homeopathy can support a wide range of acute and chronic conditions, from stress, anxiety, and sleep issues to hormonal imbalance, skin concerns, digestive problems, hay fever, and more. It treats the whole person, so it can be beneficial for both physical and emotional wellbeing.

Question 26

Is homeopathy safe for children and during pregnancy?

Accepted Answer

Yes, homeopathy is safe and gentle enough for all ages, including babies, children, and during pregnancy. Remedies are non-toxic and free from harsh chemicals, making them a supportive choice for those seeking natural healthcare through all stages of life.

Question 27

Can I take homeopathic remedies alongside conventional medicine?

Accepted Answer

In most cases, yes. Homeopathy can be used alongside conventional medicine and other therapies. It’s always important to let your practitioner know what medications you’re currently taking so they can tailor your treatment safely and effectively.

Question 28

What can I expect during my first homeopathy appointment?

Accepted Answer

Your first appointment is a relaxed, in-depth conversation where we explore your health history, lifestyle, emotional wellbeing, and specific symptoms. This allows for a carefully matched remedy to be selected. It’s a collaborative and compassionate space, where you’re listened to as a whole person, not just a set of symptoms.

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