Privacy Policy
Privacy Policy
Effective Date: 02/07/2025
Sonya Holland ("I", "me", or "my"), trading as The Magnolia Tree Beauty Clinic (also known as Halesworth Beauty Clinic / The Finishing Touch), is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how I collect, use, and store your personal information when you visit my website: www.magnoliatreebeautyclinic.co.uk ("the site").
1. Who I Am
Sonya Holland
Trading as:
The Magnolia Tree Beauty Clinic (also known as Halesworth Beauty Clinic / The Finishing Touch)
7a Market Place,
Halesworth,
IP19 8BA
sonya@halesworthbeautyclinic.co.uk
I am the data controller for the personal information you provide via my website and services.
2. What Information I Collect
I may collect and process the following types of personal data:
-
Contact details: Your name, email address, and phone number (e.g. when booking or submitting an enquiry)
-
Appointment information: Services booked, preferences, consultation notes (where relevant)
-
Website usage data: IP address, browser type, pages visited, and device data (via cookies)
3. How I Use Your Information
Your personal data is used to:
-
Book and manage your appointments or consultations
-
Respond to enquiries and provide customer support
-
Send appointment confirmations and reminders
-
Send occasional updates and marketing communications (only if you opt in)
-
Monitor and improve website functionality and experience through analytics
-
Comply with any legal or regulatory obligations
4. Lawful Basis for Processing
Under the UK GDPR, I rely on the following lawful bases:
-
Consent - for email marketing (you may withdraw at any time)
-
Contract - to deliver the treatments and services you request
-
Legal obligation - for records required by law (e.g. HMRC, insurance)
-
Legitimate interests - to maintain and improve my services and client experience
5. Sharing Your Information
I do not sell your data. I may share information with:
-
Trusted third-party providers (e.g. website hosts)
-
Professional advisers such as accountants
-
Regulators or legal authorities, where required by law
All third parties are carefully selected and comply with data protection legislation.
6. Cookies & Website Analytics
My website uses cookies to:
-
Ensure proper website functionality
-
Enhance user experience
-
Collect anonymised data for analytics (e.g. via Google Analytics)
You can manage your cookie preferences via your browser settings or the cookie consent banner on the site.
7. Data Retention
I retain personal data only as long as necessary:
-
Client records and consultation notes - up to 7 years (as required for legal, tax, and insurance purposes)
-
Email marketing data - until you unsubscribe or withdraw consent
-
Website analytics - anonymised data may be stored indefinitely
8. Your Data Rights
You have the following rights under UK data protection law:
-
Access - request a copy of the personal data I hold about you
-
Rectification - request correction of any inaccurate data
-
Erasure - request deletion of your data (where legally applicable)
-
Restriction - request that I limit how your data is used
-
Objection - to direct marketing or data processing based on legitimate interests
-
Data portability - request your data in a structured format
-
Withdraw consent - at any time, where processing is based on consent
To exercise any of these rights, please contact me using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
9. Third-Party Links
The website may contain links to third-party websites (e.g. booking systems or social media). I am not responsible for their privacy policies or content - please review those separately.
10. Updates to This Policy
I may update this Privacy Policy occasionally. The most recent version will always be posted on the website, along with the date of revision.
Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Sonya Holland